77e777's Privacy Policy — Your Data, Our Responsibility

1 Policy Introduction & Scope

77e777 (77e777.bet) is a trusted online betting platform in Bangladesh. This privacy policy document explains how 77e777 collects, uses, stores, and shares its users' personal data.

By creating an account or using any service on the 77e777.bet website or mobile app, you agree to all the terms of this privacy policy. This policy should be read together with 77e777's Terms and Conditions.

This policy applies to all of 77e777's digital platforms — including the website, mobile app, and any related services. If you disagree with any part of this policy, please refrain from using 77e777 and contact our support team.

2 What Data We Collect

77e777 only collects the data necessary to deliver services, ensure security, and meet legal obligations. We never collect information beyond what is needed.

3 How Your Data Is Used

77e777 uses your collected data only for specific, legitimate purposes. Your information is never used for any other purpose without your consent. The specific purposes for which we use your data are described below.

• Creating, verifying, and managing your account.
• Processing deposits, withdrawals, and other financial transactions.
• Completing the KYC (Know Your Customer) and age verification process.
• To detect and prevent fraud, money laundering, and account abuse.
• To provide customer support and resolve issues.
• Sending promotional offers and bonus-related messages with your consent.
• Meeting legal obligations and fulfilling regulatory requirements.
• Improving platform services and enhancing the user experience.
• Analyzing usage patterns to ensure responsible gaming.

4 Data Retention & Period

77e777 retains your data only for as long as necessary. This includes the period your account is active, and where required by law, for a defined period after it is closed.

• Account Data: Minimum 5 years after account closure.
• Financial transaction data: retained for up to 7 years as required by law.
• Customer support communications: 2 years after the issue is resolved.
• Login & session data: retained for 6 months for security purposes.
• KYC Documents: 5–10 years, as required by legal obligations.

Once the retention period expires, your data is securely deleted or anonymized. You may also request deletion before the scheduled period ends, though certain data may be required to be retained for legal reasons.

5 Sharing Data with Third Parties

77e777 never sells your personal data. However, in the limited circumstances outlined below, certain information may be shared with specific third parties. In every case, data sharing is minimal and purpose-specific.

• Payment Service Providers: bKash, Nagad, Rocket — information required for payment processing.
• Identity Verification Services: Authorized services for completing the KYC process.
• Law Enforcement Agencies: In response to a court order or a lawful government request.
• Anti-Fraud Services: A specialist agency dedicated to fraud detection and prevention.
• Business Transfer: In the event of a company merger or acquisition, you will be informed in advance.

6 Cookie Policy & Tracking

77e777 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience and keep you logged in.

• Essential Cookies: Required for the website to function properly — these cannot be disabled.
• Functional Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To understand how the platform is used — fully anonymized.
• Security Cookie: To prevent fraud and unauthorized access.

7 Your Data Rights

Under 77e777's Privacy Policy, you have a number of important rights regarding your own data. To exercise any of these rights, please reach out to our support team.

8 Child Protection Policy

77e777 is a betting platform strictly for adults. Creating an account for anyone under the age of 18 is strictly prohibited. We never knowingly collect or store data from minors.

• Age verification is mandatory at the time of registration.
• Age verification documents are required as part of the KYC process.
• If a minor's account is identified, it is immediately suspended and all associated data is deleted.
• Parents can report suspicious accounts.

9 Security Measures & Technology

77e777 uses industry-leading security technology to protect your data. Our security team monitors the platform 24/7.

• 256-bit SSL Encryption: All data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
• Firewall Protection: Advanced firewall protection against cyberattacks and DDoS threats.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Data Backup: Regular secure backups to protect your data from loss.
• Incident Response: A dedicated team ready to respond swiftly to any security incident.

10 Policy Changes & Updates

77e777 reserves the right to update this Privacy Policy as needed. Changes may occur due to legal updates, the introduction of new services, or security improvements. The date of each update will be noted at the top of the page.

• For significant changes, you will be notified via email or an in-platform notification.
• For minor changes, only the last updated date on the page will be revised.
• Continued use of 77e777 after any changes take effect will be considered acceptance of the updated policy.
• If you object to the updated policy, please notify us within 30 days. You may also close your account if you wish.

11 Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please contact our dedicated support team. We are committed to resolving your concerns with the utmost care.

• Email: support@77e777.bet
• Subject Line: Write "Privacy Request – [type of your request]" in the subject line.
• Initial Response: Within 48 hours.
• Final Resolution: Typically within 30 business days.